An Outlook Live mailbox wasn't found for the user.

By: Ashley Printer Friendly Format    

If you are getting this eror while migrating your mailbox to office 365 or Live Edu in the cloud then one of the following could solve your issue.

  • Confirm that the Outlook Live mailbox exists. If it doesn't, create an Outlook Live mailbox for the user.
  • Verify that you're using the correct Windows Live ID (SMTP address) for the user's Outlook Live mailbox.




  • Most Viewed Articles (in Office365 )

    Comparison: SharePoint Online Plan 1 vs SharePoint Online Plan 2

    Configure IIS as SMTP relay server for Office 365

    Email limits and message limitations in Office 365

    365 office login (office 365 login)

    Making your Alias email as 'Send As' in Office 365

    An Outlook Live mailbox wasn't found for the user.

    Error: "the current user is required to be a builtin\administrator directory sync - Office 365 Directory Sync

    Directory Synchronization tool in Office 365

    Migration from on-premise exchange 2003 to Office 365

    Change Dirsync synchronization frequency

    Outlook Live couldn't sign in to the user account on the IMAP messaging system.

    Outlook Live couldn't connect to the IMAP server.

    The user's Outlook Live mailbox is full.

    Steps to Create Shared Mailbox in office 365

    Setting up Office 365 in Android phones and tablets

    Latest Articles (in Office365)

    Comment on this tutorial