An Outlook Live mailbox wasn't found for the user.

By: Ashley  

If you are getting this eror while migrating your mailbox to office 365 or Live Edu in the cloud then one of the following could solve your issue.

  • Confirm that the Outlook Live mailbox exists. If it doesn't, create an Outlook Live mailbox for the user.
  • Verify that you're using the correct Windows Live ID (SMTP address) for the user's Outlook Live mailbox.



  • Archived Comments


    Most Viewed Articles (in Office365 )

    Steps to create Microsoft Flow to sync data from SharePoint list to Dataverse Table

    What is Ofice 365 Home Premium

    Directory Synchronization tool in Office 365

    Configure Outlook Manually for Office 365

    Is autodiscover CNAME a must in Office 365

    Comparison: SharePoint Online Plan 1 vs SharePoint Online Plan 2

    Migrating SharePoint WSS2.0 site to SharePoint Online and Backup the SharePoint Online

    Email limits and message limitations in Office 365

    On-premise Exchange and Lync Online integration

    Create Word, Excel, PowerPoint using Office Web Apps in Office 365

    Configure SSO for a domain with ADFS - Convert a domain to a federated domain in Office 365

    Microsoft Flow to sync data from SharePoint list update/delete records to Dataverse Table

    ADFS and ADFS Proxy in Windows Server 2012

    365 office login (office 365 login)

    Migration from on-premise exchange 2003 to Office 365

    Latest Articles (in Office365)

    Microsoft Flow to sync data from SharePoint list update/delete records to Dataverse Table

    Steps to create Microsoft Flow to sync data from SharePoint list to Dataverse Table

    ADFS and ADFS Proxy in Windows Server 2012

    365 office login (office 365 login)

    Configure SSO for a domain with ADFS - Convert a domain to a federated domain in Office 365

    What is Ofice 365 Home Premium

    What is Office 365 Small Business Premium?

    What is Office 365 Midsize Business Plan?

    Migration from on-premise exchange 2003 to Office 365

    Create Word, Excel, PowerPoint using Office Web Apps in Office 365

    On-premise Exchange and Lync Online integration

    Email limits and message limitations in Office 365

    Comparison: SharePoint Online Plan 1 vs SharePoint Online Plan 2

    Migrating SharePoint WSS2.0 site to SharePoint Online and Backup the SharePoint Online

    Directory Synchronization tool in Office 365

    Comment on this tutorial